Privacy Policy

Infinite Security respects your privacy and processes your data in compliance with the relevant legislation. Personal data from our customers and visitors to our website will be processed with the utmost diligence.

In this Privacy Statement, we inform you about the processing of your personal data. We reserve the right to change its content. This is the most up-to-date version.

Who is responsible for processing your personal data?

Infinite Security (‘Infinite Security’, or “Infinite Ventures B.V.’), located at Fred. Roeskestraat 115, 1076 EE Amsterdam, The Netherlands, is the controller of the processing of your personal data.

For what purposes and on what basis do we process your personal data?

Infinite Security’ processes your personal data for specific and legitimate purposes and only if it can invoke one of the bases in the General Data Protection Regulation (‘GDPR’).

Infinite Security can process for the following purposes including (if necessary) your name, address, e-mail address, telephone number, IP address, and other details (job title, company information, country of residence, etc).

Provision of products and services or cooperation

Infinite Security processes your personal data for the sale of its products and services or because of the cooperation it has entered into with you based on the performance of the agreement entered into with you.

Direct marketing and satisfaction research

After the delivery of our products and/or services, we have a legitimate interest to analyse your data and to approach you with commercial messages for similar products and services (‘direct marketing’), to invite you to a relationship event and to invite you to a satisfaction survey so that we can constantly improve your customer experience.

Collection and use of information for marketing purposes

If you interact with us—for example, by submitting a form, requesting content, registering for an event, or asking for support—we process your personal data based on your consent or, where appropriate, our legitimate interests in responding to your request and improving our services. We may link your activity on our website (e.g., pages visited) to your contact details to tailor communications and user experience. Your data is stored and processed in secure cloud tools acting as our processors; it is never shared with independent third parties for their own purposes. We keep it only as long as needed for these purposes or until you withdraw consent or object. Where necessary, we may use third-party services to enrich our records to improve data quality and the services we provide. You may ask whether your personal data is being processed and request a copy of that data, as well as request to update or erase that data from our records at any time by contacting us.

Who has access to your personal data?

At Infinite Security, only authorized personnel have access to your personal data and only if strictly necessary for the performance of their duties.

How do we secure your personal data?

Infinite Security makes every effort to secure your personal data as well as possible. In doing so, Infinite Security complies with the applicable security standards. For more information about our security and privacy efforts, please visit our Security and Compliance Reports page.

How long do we keep your personal data?

Infinite Security will not retain your personal data for longer than is necessary for the performance of our activities.

What rights do you have in relation to the processing of your personal data?

You can invoke the following rights under the GDPR:

• You have the right to access your personal data. This means that you can request which personal data we process about you.
• If you believe Infinite Security has incorrect personal data about you, you can have this personal data corrected.
• You can ask to have your personal data removed from the systems.
• You can ask to restrict the processing of your personal data for the period necessary to assess your requests or objections.
• You can request us to transfer your personal data to a third party.
• You can object to the processing of your personal data carried out on the basis of our legitimate interest, such as direct marketing.
• Since Infinite Security processes your personal data with your consent, you can withdraw this consent at any time.

How can you complain or contact us about the processing of your personal data?

If you have a complaint about the processing of your personal data, have any questions about it or wish to invoke any of your rights, please contact us via the contact form.

You will receive a response from us as soon as possible. The settlement of any of your rights, will take place within the applicable period of 1 month (30 days).

Website cookies

A cookie is a piece of data stored on a user’s hard drive containing information about the user. We use cookies to keep track of your interactions with our website. When visiting our website, you will be shown a cookie banner, informing you about the types of cookies and allowing you to consent or not. For more information on this and how to update or withdraw your consent, please refer to our cookie policy. When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address.

What about the use of your data by third parties or on a third-party website?

Infinite Security is not responsible for the processing of your data on any third-party website not affiliated to Infinite Security. Infinite Security does not share any of your personal data to third parties without a legal requirement. However, we may use some third-party cookies (e.g. Google Analytics, Hotjar) to improve your experience on our website. If you accept non-necessary cookies, third-party services may process your data as per your consent. We would like to refer you to the privacy statements of these third parties. To check these and update or withdraw your consent, please have a look at the table in our cookie policy or click on the blue button on the left-bottom corner of any website page.

Your personal data & services, courses, seminars, contact and contracts

We may process personal data when you make use of our services, participate in courses or seminars, and contact SIG. SIG may use your personal data to fulfill a contract, to prepare for a contract if you ask us to, and to send you information about our services. We will not share your personal data with third parties unless the law requires us to.

Contact us

If you have any questions in relation to the information concerning privacy and personal information, please contact us via our general contact form. If your personal information changes or if you no longer wish to receive our communications, please contact us and we will update or remove your personal data.